Data Removal Instructions

Last Updated: July 28th, 2026

In accordance with our Privacy Policy, Lixus Flow provides clear mechanisms for users to disconnect their social media accounts and request the deletion of their personal data collected through our platform.

Social Account Disconnect Method

If you have connected your social media account to Lixus Flow, you can remove our access to your account directly within the platform.

1. Log in to your Lixus Flow account.
2. Navigate to the Social Accounts section in the Influencer Panel.
3. Locate your connected social media account and click Disconnect.
4. Upon confirmation:
   • Your OAuth access tokens will be permanently deleted from our system.
   • Future background sync and data collection for your account will cease immediately.

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Data Removal Request

If you wish to delete your entire Lixus Flow account:

1. Send an email to [email protected] from your registered email address with the subject line: “Data Deletion Request”.
2. Include the social media account identifiers or handles connected to Lixus Flow in the message body.
3. Our team will verify your request and process complete data removal within 30 calendar days.
4. You will receive a confirmation email once your data has been successfully erased.

Data Handling & Retention Policy

Data Deleted Upon Request:

• OAuth Access and Refresh Tokens.
• Individual Post Data (Captions, Media URLs, engagement metrics).
• Profile Metadata (Name, Profile Picture).

Data Retained for Compliance & Accounting:

• Campaign Audit Records: As outlined in our Privacy Policy and Terms of Service, aggregated and de-identified campaign metrics from past brand partnerships may be retained in historical reports for Brand auditing purposes.

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Contact Us

If you have any questions regarding your data or our deletion procedures, please contact our privacy team at:

Email: [email protected]